Customers praise the product for its exceptional softness and attractive appearance, with many finding it to be a good value for the price. However, opinions are mixed regarding its quality, with some experiencing issues like visible impressions from footprints and concerns about the durability of the dyed fibers. Customers also report mixed sentiments about the color, with some finding it accurate and appealing, while others note discrepancies or that the color appears to change when the fibers are disturbed. The product's texture is described as very soft, almost like a plush toy or velour blanket, which some find appealing and others less so. There are also reports of the product being smaller than advertised and a bit slippery.