Customers generally find the product visually appealing, with many praising its appearance and modern, sleek look. The quality is often described as good for the price, and many reviewers note its sturdiness and durability, with some stating it holds up well to various weather conditions. The extendable feature is a popular aspect, offering flexibility for seating arrangements. However, some customers have experienced difficulties with assembly, citing issues with misaligned parts, unclear instructions, and pieces that don't fit together well. There are also mixed opinions on the overall quality, with some finding it to be less substantial or more plastic-like than expected, and a few reviews mention receiving damaged or broken parts.