Customers find the product to be comfortable and a good size for their pets, with many appreciating its value for money. The product is also noted for its durability and quality construction, with some users reporting it holding up well even after multiple washes and extensive use. However, some customers have experienced issues with durability, noting that the product can be easily chewed through or come apart at the seams. There are also mixed opinions regarding the stuffing, with some finding it flattens quickly and is not plush enough for the size.