Customers report that the product provides excellent heating performance, warming garages quickly and effectively. Its overall performance is highly regarded, with many users satisfied with its ability to keep their spaces comfortable. The product's functionality is generally positive, though some users have experienced issues with the remote and thermostat requiring breaker resets. Installation is noted as requiring professional electrical work, and while some found it straightforward, others encountered difficulties. Customers also find the product to be a good value for its price.