Customers find the product to be visually appealing, with many praising its beautiful appearance and how it looks great in their homes. The quality and sturdiness of the furniture are also frequently highlighted, with reviewers noting it is well-made and substantial. Many feel the product offers good value for the price, especially as a space-saving solution. However, assembly is consistently described as a significant challenge, often requiring extensive time, multiple people, and sometimes professional help due to difficult instructions and poorly labeled parts. Some customers also reported issues with incorrect drilling, missing hardware, and parts not functioning as intended.