Customers find the product visually appealing, with many praising its appearance and the way it brings color and warmth to a room. However, opinions are mixed regarding the color accuracy, with some finding it different from the pictures and others satisfied. The material quality also receives mixed feedback, with some describing it as soft and nice, while others consider it cheap or thin. There are also concerns about the overall quality, with some reviews mentioning poor stitching and a cheap feel.