Customers appreciate the attractive appearance of this furniture piece, noting it's a significant upgrade from traditional crates. Many find the size to be ample, accommodating multiple dogs comfortably. The value for money is frequently highlighted, with customers feeling it's a worthwhile investment. However, assembly is consistently described as time-consuming and difficult, with some reviews mentioning issues with pre-drilled holes and missing hardware. The quality of materials is a mixed bag, with some finding it sturdy and well-made, while others report flimsy construction and damaged parts.