Customers generally find the product attractive and easy to assemble, with some noting its nice wood and color. However, opinions are mixed regarding sturdiness and durability, with some reviewers finding it fragile and prone to falling in wind, while others consider it sturdy enough. Many customers reported issues with assembly, including damaged pieces, missing parts, and time-consuming construction due to a lack of pilot holes. The quality of materials is also a point of contention, with some finding it cheap and others pleasantly surprised.