Customers appreciate the comfort and support provided by these mats, noting they are cushiony and helpful for tired feet. The appearance is also frequently praised, with many finding the reversible designs beautiful and complementary to their kitchens. However, opinions on color are mixed, with some finding the shades not as expected or too pricey. Additionally, customers report that the mats get dirty easily and are difficult to clean, with some needing to resort to power washing or scrubbing.