Customers generally find the product visually appealing, with many appreciating its appearance and how it fits well in entryways. However, there are significant concerns regarding assembly, with reviews frequently mentioning poor instructions, missing holes, and difficulty in putting the product together. The quality of the components is also a recurring issue, with customers reporting wobbly construction, drawers that do not glide smoothly, and overall cheap materials. Despite these drawbacks, some customers feel the product offers good value for its price, especially considering its aesthetic appeal.