Customers praise the product for its long-lasting battery life, with some users reporting it lasts for weeks or even months on a single charge. The ease of installation and the universal bracket are frequently highlighted as positive aspects, allowing for flexible placement of recliners without being tethered to an outlet. The product's functionality in eliminating visible cords and providing a convenient power solution is also a significant draw. However, some users have experienced issues with the plug connection not fitting securely, leading to power loss. Additionally, there are mixed opinions regarding the loudness of the low battery warning alarm.