Customers generally find the product easy to assemble and appreciate its attractive appearance, noting it looks like furniture rather than a trash cabinet. It is also praised for its sturdiness and good quality. However, some users report difficulties with assembly, including unclear instructions and missing parts. There are also mixed opinions regarding the fit of standard 13-gallon trash cans, with some finding it a tight squeeze or requiring modifications. The product's functionality is generally well-received, effectively hiding trash and organizing spaces.