Customers generally praise the product's attractive appearance, noting it looks like real stone and is a great addition to their outdoor spaces. Many reviewers find the size to be just right, suitable for gatherings and easy to move. The product is also frequently commended for its value and good quality, with some users having positive experiences with its durability over several years. However, there are significant concerns regarding the product's durability, with multiple reports of cracking, chipping, rusting, and deterioration after a short period of use, even with minimal fires.