Customers find the product visually appealing, with many praising its beautiful appearance and how it enhances their space. The product is also considered a good value for its price. While installation is generally described as easy, some customers have noted mixed opinions regarding the product's shape, with some finding it more oval than round, which was not always clear from product images. There are also some concerns raised about the quality of certain components, with a few reviews mentioning issues like a humming noise when dimmed or a cheap transformer.