Customers find the product to be visually appealing, with many praising its appearance and aesthetics, noting it looks even better in person. The value for money is frequently highlighted, with reviewers stating the pieces are worth the price and look expensive. The quality of the product is also a strong point, described as well-made and substantial. The modern style is appreciated, fitting well in various spaces. Some customers noted minor issues with the metal backing being warped or pieces arriving scratched, but overall sentiment is highly positive.