Customers generally find the product visually appealing, with many appreciating its appearance and noting it looks nice in a room. The material is also positively mentioned, with some reviewers happy it is real wood. However, assembly is a significant concern, with numerous complaints about unclear, incorrect, or missing instructions, as well as issues with pre-drilled holes and hardware. The quality of the product is also a point of contention, with some customers feeling it does not reflect the price and noting a weak anti-scratch surface. Value is considered acceptable by some, given the price point.