Customers praise the product's beautiful appearance and elegant design, noting its artistic quality and how it enhances their gardens and homes. The lighting feature is frequently highlighted as a positive attribute, creating a magical ambiance at night. Many reviewers also appreciate the soothing sound of the water. However, some customers have experienced issues with functionality, including leaks, seals failing, and lights or pumps ceasing to work after a short period. There are also mixed opinions regarding the water sound, with some finding it too loud and others not loud enough.