Customers report that the product is comfortable and lightweight, with some finding the material to be of good quality. However, many customers express dissatisfaction with the product's durability and sturdiness, noting that it rips easily, rusts, and feels flimsy. Concerns are also raised about the value for money, with some finding the product to be cheaply made and not worth the price. The material is frequently described as inexpensive and prone to tearing, and the sunshade mechanism is often reported as not staying in place.