Customers generally praise the product's appearance and quality, noting its beautiful and unique design. The wool and cotton material is appreciated for its quality construction, with many finding it well-made and not thin. However, opinions on color are mixed, as some customers found the actual colors to be different from the online images, with some being too dark or too bright. Durability also receives mixed feedback, with some reviewers reporting it holds up well, while others experienced shedding and the rug coming apart over time, particularly in high-traffic areas.