Customers find the product to be stylish and attractive in appearance. However, many reviews indicate significant issues with comfort, with some stating it is impossible to sit in for extended periods. The material is frequently described as not being real leather, with some customers noting a shiny, slippery, or plastic-like feel and an unpleasant odor. Additionally, the product has received negative feedback regarding its value due to poor material quality and manufacturing defects, such as misaligned screw holes for the legs.