Customers report that the product offers good value and fits well, with some finding it to be a great addition for various uses. However, there are significant concerns regarding durability, with multiple reviews detailing how the product was easily damaged by wind and how grommets ripped out. Additionally, customers have expressed dissatisfaction with the completeness of the product, noting that it often does not include poles or the full frame as expected. Assembly is also cited as a challenge, with some experiencing difficulties with the frame and unclear instructions.