Customers find the product visually appealing, with many describing it as beautiful and stunning, noting that it looks even better in person than in photos. The rich color and clean lines contribute to a high-end appearance. However, some customers have experienced issues with the finish chipping, particularly when wiped with a damp cloth, leading to disappointment. Additionally, opinions on the color are mixed, with one customer receiving a darker shade than expected. The table's top has also been described as bumpy and grooved rather than smooth, with a finish that is too shiny and lacquered, impacting its suitability as a writing surface.