Customers highly praise the comfort and generous size of this product, noting it's large enough for multiple people and can even be used for sleeping. The memory foam filling is a significant improvement over traditional bean bags, providing a plush and supportive experience. Reviewers also appreciate the value for money and the soft, durable material. Some minor concerns include the difficulty in cleaning due to the lack of an inner liner and the initial odor of the memory foam, which dissipates over time.