Customers appreciate the attractive appearance and ease of assembly of these planters. Many reviewers highlight the good quality of the wood and the overall sturdy construction. However, a significant number of customers express disappointment that the planters do not have a bottom, which requires them to use separate pots or create their own bases. This design oversight leads to mixed opinions regarding the value, as some feel the product is overpriced for what it is, while others find it a good deal for its aesthetic appeal and ease of assembly.