Customers appreciate the attractive appearance and good quality of these chairs, often noting they look expensive for the price and offer good value. The thick seat cushions are frequently highlighted as a positive feature contributing to comfort. However, there are recurring concerns regarding sturdiness, with some reviewers finding the chairs rickety or lacking stability, particularly when leaning back. Additionally, the height of the chairs and cushions is a common point of dissatisfaction, with many finding their feet do not touch the floor.