Customers generally appreciate the product's appearance and style, with many finding it a great addition to their spaces. However, opinions are mixed regarding its quality, with some praising its durability while others find it comparable to dish mats and note issues with design rubbing off and threads pulling. The color is also a point of contention, with many reviews indicating it is more navy than black, contrary to product images. Some customers found the size to be a good fit for their entryways.