Customers find the product to be visually appealing, with many praising its appearance and aesthetics, noting it is exactly as shown and even better in person. The quality and craftsmanship are frequently highlighted as excellent. However, some customers have expressed concerns regarding durability, with reports of fading and a short lifespan, particularly in winter weather. Opinions on durability are mixed, with some finding it well-built and sturdy, while others suggest it may require weatherproofing. The product is consistently described as accurately represented online.