Customers generally find the product to be a good value, with some noting it is a steal for the size. However, opinions are mixed regarding the color, with some finding it beautiful and true to the picture, while others feel it is lighter or darker than expected and lacks contrast. The thickness of the product is a common concern, with many reviews stating it is thinner than anticipated and requires a rug pad. There are also negative reviews regarding the product being a sample size rather than a full rug.