At a Glance

Commercial Warranty

No

Product Warranty

Yes

Full or Limited Warranty

Limited

Warranty Details 2

ENO warrants our product to be in good condition upon receipt and free from manufacturing defects for a period of 2 years from the original date of purchase. If purchased through an authorized retailer, you may wish to first attempt a return/exchange through the retailer. However, all warranty issues accompanied by as much purchase information available are eligible to be evaluated for possible repair or a onetime replacement. Each warranty item is processed individually once the warranty form (below) has been filled out. Please allow 2-3 business days for response once to the application to be submitted. Do not ship prodcut prior to the application response. ENO will not pay for inbound shipping unless there is an error on our part. We highly encourage retaining all tracking information from your chosen carrier as we are not responsible for lost inbound shipments. ENO will not exchange or replace items purchased through unauthorized or closeout retailers e.g. eBay sellers, Craigslist, Sierra Trading Post, Amazon Treasure Truck or REI Garage Sale. ENO will not issue refunds or exchanges for products purchased through our sale section. Please Note: This warranty only covers manufacturing defects and does not cover: UV damage (discoloration and brittleness cause tearing), elemental/accidental damage (wind, burns, animal bites), Improper care or use (hanging over 18″, jumping, swinging), normal wear and tear, after-market design modifications Lost/stolen product.

Warranty Details

Normal wear and tear not covered, Failure to follow recommended care will void product warranty, Consumer misuse not covered, Parts Only, Defects Only, Inspection Required