Customers generally have a positive overall impression of this product, with many children loving it. It is also considered a good value and visually appealing, closely resembling the real vehicle. However, there are significant concerns regarding functionality, with multiple reports of the product not working or charging properly. Additionally, the battery life is a point of dissatisfaction, with some users experiencing it dying too soon or having connection issues. Ease of use is generally positive, with some finding the instructions easy.