Customers find the product visually appealing, with many noting it looks expensive and fits well in their rooms. The functionality of the drawers is generally praised, with them opening and closing nicely. However, assembly is frequently cited as a difficult and time-consuming process due to confusing instructions and numerous parts. Concerns about the product's quality are also raised, with some reviewers describing it as cheaply made with a thin finish and parts that do not hold up well. Despite these issues, many customers feel the product offers good value for its price.