Customers appreciate the product's appearance and quality, noting that it looks great and is well-made. Many reviewers found the product to be accurately represented in pictures and as advertised. Positive feedback was also given regarding the material, with customers describing it as nice, soft, and of good quality. However, there are mixed opinions on the color, with some finding it beautiful and as expected, while others felt it was not true to the picture or their expectations. The material also received negative comments, with some describing it as thin and cheap.