Customers generally find the assembly process to be easy, though some have encountered difficulties. Opinions on comfort are mixed, with some finding the cushions comfortable while others note they fall easily or are uncomfortable. The quality of the product receives mixed reviews, with some praising its sturdiness and others citing cheap materials and issues like broken zippers. The appearance is largely viewed positively, described as nice-looking and great, though some feel it looks like children's furniture due to its size. The size of the set is a frequent point of contention, with many customers finding it much smaller than expected and not suitable for adults.