At a Glance

Title 24 Compliant

Yes

Safety Listing(s)

UL Listed, CSA Certified, cUL Listed

Commercial Warranty

Yes

Product Warranty

Yes

Full or Limited Warranty

Full

Warranty Length

3 Years

Warranty Details 2

To make a warranty claim, the customer shall notify and return the defective product to its local Tala Energy distributor. All claims must be made in writing by email to the Tala Energy distributor within 30 days after discovery. The customer will be required to provide a documented record of the installation date, and installation location of the product, and the claimed failure. Furthermore, receipt, invoice, or other proof of purchase will be requested to accredit the Product purchase and date. Tala Energy reserves and has the right to examine the Product to determine the cause of failure and patterns of usage. If, for any reason, the defective product cannot be returned, Tala Energy may require that one of its representatives be given access to the installation in order to, carry out the necessary quality inspections to determine the claimed failure cause. Alternatively, and in order to help Tala Energy determine whether the warranty applies, Tala Energy reserves the right to request that its customer provide their incident log book showing proven defects on the basis of which they wish the Warranty to apply or any other elements that would support their warranty claim. If the above-mentioned documents, information, and access provided by the customers are not sufficient to enable Tala Energy to confirm the validity of the warranty claim.

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