Customers find the product easy to assemble and appreciate its space-saving size, making it ideal for smaller areas and closets. Many reviewers consider it a good value for the price, noting its functionality in organizing shoes and reducing clutter. However, opinions are mixed regarding its sturdiness, with some finding it flimsy and not as durable as expected, while others deem it sufficiently sturdy for its intended purpose. There are also comments that the actual size and shoe capacity are smaller than depicted in product images.