Customers are pleased with the product's appearance, noting it looks just as pictured and is a beautiful addition to playrooms and nurseries. The quality is frequently praised, with many reviewers describing it as great and excellent. The product is also noted for its accuracy in representation and for being true to size. Customers find the rug to be comfortable, thick, and comfy, especially when paired with a rug pad. However, there are some mixed experiences regarding size, with one customer receiving a much larger rug than ordered and being told to keep it.