Customers praise the product for its exceptional softness and comfort, noting that it feels like being wrapped in a cloud. The comforter is highly regarded for its effective temperature regulation, keeping users cool and comfortable, especially during hot weather. Its lightweight feel is also a significant positive, with some reviewers comparing its texture to that of a weighted blanket. While the cooling aspect is generally well-received, one review suggests it might not be as intensely cooling as expected, and also mentions mixed opinions on the color.