Customers find the product to be visually stunning, with many describing it as beautiful, sparkly, and elegant, often noting that pictures do not do it justice. The quality is frequently praised, with reviewers highlighting its excellent construction and materials. The size is noted as being substantial, with some finding it "huge" and perfect for large spaces, while others consider it an "average size" that fits well in various rooms. The dimmable feature and color-changing options are appreciated for their versatility. However, the product's significant weight is a recurring concern, with multiple customers recommending professional installation due to its heaviness.