Customers find the product visually appealing, with many praising its appearance and how it enhances their living spaces. The quality is generally considered good, with reviewers noting its sturdiness and well-made construction. However, opinions are mixed regarding durability, as some users report issues with unraveling and wear, while others find it to be very durable. The material is often described as natural and soft, though some customers experience significant shedding and fragility in the weave.