Customers appreciate the attractive appearance and lovely texture of this product, with some noting it withstands traffic well. However, opinions are mixed regarding durability, with some experiencing pilling and fraying, while others report it holding up well over time. The color is a point of contention, as several reviewers found the grey to have a green undertone, differing from expectations. Some customers also found the texture not to be plush or soft. Despite these concerns, many consider the product to be a good value for its price.