Customers generally praise the product's appearance and quality, noting its beautiful texture and how it looks expensive. The design is also frequently highlighted as a positive attribute, with some finding it modern and a statement piece. However, opinions on durability are mixed, with some experiencing issues like staining and the product falling apart quickly, while others find it holds up well even after frequent washing. The color is another area of mixed feedback, as some reviewers found it did not match the advertised images or their expectations.