Customers find the product to be beautiful and elegant, with many praising its appearance and how it enhances their spaces. The size is frequently noted as perfect for smaller rooms and specific areas like entryways or bedrooms. While assembly is generally considered easy, some customers experienced difficulties with arms not staying secure and stripped screws, leading to frustration. Opinions on the color are positive, with it being true to online depictions and complementing existing decor. The quality is also frequently highlighted as good, with customers appreciating the well-made feel and sparkly crystals.