Customers find the product to be visually appealing, with many praising its gorgeous appearance and high-quality marble. The product is frequently described as sturdy and well-made. However, there are significant concerns regarding the product's weight, which has led to frequent damage during shipping, with multiple customers reporting cracked or broken tops upon arrival. Some customers also noted issues with missing parts. Opinions on the color are generally positive, with customers appreciating the veining and how it matches product images.