Customers report mixed experiences with this product's performance, with some praising its strong flush and water efficiency, while others find it ineffective and requiring excessive water usage. Installation is generally considered easy, though some encountered issues with parts or instructions. The design receives both positive and negative feedback, with some appreciating its aesthetics and features like the Lysol infusion, while others criticize its effectiveness and cleaning difficulty. Durability is a significant concern, with many reviews detailing premature component failures and leaks, leading to frequent repairs. Functionality is also a point of contention, with some users experiencing issues with flushing and leaks, while others find it works well, especially with the Lysol infusion feature.