Customers appreciate the attractive appearance and lovely texture of this rug, with some noting it holds up well to traffic over time. However, opinions are mixed regarding its durability, with some reviews mentioning pilling, fraying, and weave issues shortly after purchase. The color is also a point of contention, as several customers found it to be more green than depicted. The texture is described as not plush or soft by some, while others find it appealing. Despite these concerns, some customers feel the product offers good value for its price.