Customers find the appearance of this product to be attractive and cute, with many noting it looks great and is exactly as pictured. However, there are significant concerns regarding its size, with multiple reviews stating it is much smaller than anticipated and not as full as depicted. This has led to mixed opinions on its value, as some feel the product is overpriced for its quality and size. Additionally, some customers have expressed disappointment with the perceived quality, describing it as lightweight and feeling cheap.