Customers find the product visually appealing, with many praising its appearance and elegant look. However, there are significant concerns regarding the design, specifically the placement of the electrical cord, which is consistently reported as coming from the top of the lamp rather than the base, detracting from the overall aesthetic. Opinions on quality are mixed, with some reviewers highlighting excellent quality, while others experienced issues such as dents, broken parts, and flaking finishes. The color of the gold finish has also received negative feedback, with some describing it as too bright or yellow, and one instance of flaking and green discoloration.