Customers are highly satisfied with the product's performance, noting its effectiveness in eliminating a variety of insects. Many reviewers consider it a great value for the price, appreciating its functionality and how well it works. While some find the size to be perfect for their needs, others have noted it can be too small or too large. The noise level elicits mixed reactions, with some finding it quiet and others noting the loud zaps can be startling, though many get used to it.