Customers appreciate the attractive appearance and color of this rug, noting it is true to pictures and complements their decor. The texture is also frequently praised for being soft and having a nice detail. However, many customers express disappointment with the rug's thickness, describing it as thin and sometimes curling, which necessitates the use of a rug pad. Opinions on value are mixed, with some finding it a good buy and others feeling it is skimpy for the price.