Customers find the product to be visually appealing, with many describing the lamps as beautiful, elegant, and stunning. The quality is frequently praised, with reviewers noting the sturdiness and good craftsmanship of the items. The product is also considered a great value, with customers feeling it looks more expensive than its actual price. However, there are some concerns regarding the color, with one reviewer noting that the main stem is stainless steel rather than brass as expected, and another wishing the cord was gold instead of grey.